The Talent Deployment team is key to keep our global practice teams evolving and growing. We are looking for an energetic and organised individual who is experienced in managing the simultaneous running of several projects by allocating talent smartly whilst keeping clear lines of communication with the stakeholders involved.

Key skills

• Scheduling management.
• Service or account, client talent management experience.
• Knowledge of workforce planning activities; such as but not limited to, analysis, skill gap planning, development or implementation of action plans.
• Knowledge of enterprise level work management platform, ideally WorkFront, is essential.
• Comfortable within an energetic faced paced environment where good judgement and sound decision making is key.
• Flexible and pragmatic in both outlook and process and able to quickly adapt to deal with the changing internal landscape of a growing business.

The role

Talent Deployment is the key to keeping our global practice teams moving and growing. The primary responsibility of the Talent Deployment function is to optimise the utilisation of our delivery teams - ensuring that the right talent are working on the right projects at the right time. This is in conjunction with thoughtful project deployment to enhance workforce skills and knowledge ensuring our talent are provided with the best experiences to enrich their careers. As a Senior Talent Deployment Specialist you’ll be reporting to the Talent Deployment Lead.

The Talent Deployment team is part of the wider Global Talent Practice, which also consists of Talent Partners (external hiring) and Talent Experience teams.

Responsibilities

• Accountable for the allocation of all global billable resources to fulfil each client project.
• Support and deliver end to end talent deployment solutions to the client facing business, ensuring projects are scheduled sensibly and efficiently.
• Support in the analysis of the pipeline and proactively engage with Client Engagement and Project & Programme Management teams to understand proposed project team models, ensuring skillset requirements are known and reporting on when they can be met.
• Support the Talent Deployment Lead and Talent Deployment team with workforce planning. You understand the business ecosystem, what skills are required to meet the latest demand and assess any skillset gaps to be obtained to meet the business objectives.
• Own and manage regular account meetings with the key stakeholders, including Client Engagement, Talent Partners and Project & Programme Management team to review live projects and pipeline of opportunities to proactively support optimised utilisation for all billable resource; recommend action required as a result. Understand and communicate key business developments which may affect upcoming performance.
• Support in headcount management and capacity planning, optimising the utilisation and chargeability of our delivery teams, providing information to leadership on utilisation levels, key areas of availability, business performance and forecasting to support business decisions.
• Support in monitoring and escalating resource availability and work proactively with Client Engagement and Project & Programme Management teams to ensure utilisation is maximised.
• Support New Business team with the people planning involved in new proposals and pitches.
• Work in partnership with the Talent Partners to inform of any required external talent for project mobilisation; working in line with agreed SLA and continue to update on any project progress that could impact their work priorities.
• Aligned to groups of skill function where you actively manage employee relationships to truly understand each employee’s skill, capabilities, learning objectives to match relevant projects.
• Build strong relationships with talent to enhance the employee experience. Understand their skills and learning goals, work with your fellow Talent Deployment team to match then to appropriate projects in line with capabilities and capacity and gather feedback on performance to determine future project deployment.
• Keep abreast of Foolproof’s service offering and maintain strong working relationships with the External Talent team, Chapter & Guild Leaders, Project & Programme Management teams and Client Engagement teams.
• Own and grow relationships with colleagues in Zensar for optimum resource strategies.
• Take advantage of cross-team availability and opportunities by working closely with the teams in Singapore, South Africa and India. Look for opportunities to maximum utilisation with global resources.
• Manage holiday requests from the delivery teams and responding to resourcing impact of other absences (e.g. illness).
• Ensure Workfront (work management tool) is accurate and up to date.

Our methodology

• Consult, advise and demonstrate talent deployment best practice to internal stakeholders
• Follow and improve upon business best practice guidelines.
• Be the driving force to advise on best project mobilisation solution.
• Consider and consult global opportunities to meet identified needs.
• Provide clear and concise written and spoken communication in a timely manner.
• Mobilise teams for success.

Who we are

We design, engineer and optimise products and services that improve the lives of millions of people all over the world. With studios in the UK, Singapore, India and South Africa, we operate globally.

We imagine, create and deliver products and services rooted in genuine user needs. We also partner with our parent company Zensar, a leading digital and technology solutions provider. Together, we execute digital transformation programmes for major brands.

We're welcoming new talent into the Foolproof fold and want to ensure it’s just as diverse as the world around us. That's why we want to hear from everyone regardless of background, identity or ability. Different perspectives make us who we are and our work a success.

Our values

https://www.foolproof.co.uk/culture/

Foolproof benefits

Foolproof is full of people who genuinely care about each other. It’s a place where you are free to express yourself in an environment that values individuality, nurtures development and is mindful of wellbeing.

When you join us, you’ll gain access to a number of unique benefits including:

• Annual bonus and profit share
• 25 days paid time off which increases the longer you’re with us
• Option to buy and sell up to three days of holiday
• Flexible working with extra support for parents and carers
• Private pension scheme
• Option to take out medical coverage
• Access to mental health support
• Regular regional socials
• Plentiful training opportunities